Youngsters put 113 animals up for sale at livestock show

lq7qil-lq7qhy820livestockauction.jpg

Kevin Wilson Somewhere at the Curry County Fair, a food court customer might have noted some sticker shock when they paid $8 for that once-a-year turkey leg. But as far as invoices go, the food court has nothing on the act of charity and support for youth agriculture that goes on a five-minute walk west […]

Customer rapport key to sales

Karl Terry Everybody loves a bargain — maybe even more so in these tight economic times. That could also explain the popularity of the shows “Pawn Stars” and “American Pickers” on History Channel. We would all like to think we’re wheelers and dealers but when it comes to our own hard-earned money on the table […]

McGee: I’m OK with going global

We might as well get used to customer service centers from the other side of the planet. I have this feeling we’re going to being dealing with them for more and more stuff. You’re familiar with what I’m talking about, right? Something goes on the fritz with some modern day electronic doomaflatchit, you call customer […]

‘Blowing up’ happens to everyone

Grant McGee Have you ever had enough on the job? Blown up at a customer? Lately folks have been talking about this since that airline attendant cussed out passengers, then slid down an emergency chute into his 15 minutes of fame, two brewskis in hand. I blew up at a customer once upon a time, […]

It’s their job: Nede Jimenez

l1vpse-54itjjimenezweb.jpg

First Community Bank Customer Service Representative Nede Jimenez opens and closes accounts and helps customers with their banking problems. She has worked at the bank for just more than a year and said her favorite part of the job is helping people and finding solutions.

Press release: Xcel Energy, customer groups reach agreement on New Mexico base rate increase

ROSWELL – Xcel Energy’s Southwestern Public Service Company (SPS) has reached an agreement with New Mexico customer groups to increase base rates, a measure driven in large part by the costs of new power generation and the increases in the cost of doing business. SPS has submitted the agreement to the New Mexico Public Regulation […]

Hunters’ deadline nears

PNT Staff Report The Department of Game and Fish is reminding hunters to obtain a free customer identification number — new this year — before applying for hunting licenses or permits in annual drawings. The numbers must be obtained before an April 8 application deadline for 2009-2010 hunts. Hunters can obtain customer identification numbers and […]

It’s their job: Raenell Walker

kc3wcg-1223itjwalkerweb.jpg

Name: Raenell Walker Job: Customer service representative at Kenny Reed Insurance Background: Walker was raised and graduated in Portales, after which she studied business at Eastern New Mexico University. Time on job: Five years What does your job entail? When customers come in and are looking for a quote, I input and use their information […]

Xcel seeks to increase rates

Freedom New Mexico Xcel Energy wants to raise electric rates 5.1 percent in New Mexico, a move the utility says would increase the average customer’s bill about $9 a month. Xcel filed its rate request Thursday with the state Public Regulation Commission, according to company spokesman Wes Reeves. Reeves said if approved, the increase would […]

It’s their job: Nicole Tivis

OLYMPUS DIGITAL CAMERA

Name: Nicole Tivis Job: Customer service clerk at A & S Microworks Background: Tivis, though originally from Portales, attended a number of different schools because her family moved frequently when she was a child. She graduated from Valentine High School in Texas. Time on job: Six years. What does your job entail? Everything from working […]