Economy pressuring business promotions to recruit, keep customers

By Kevin Wilson: Freedom New Mexico Whether it’s assurance at the pump, assurance in the laundry room or a few bucks to pad the wallet, businesses are doing what they can to bring in new customers and retain the old ones in a difficult economy. Count First Community Bank among those, with a plastic 5-by-7 […]

Business feature: El Rancho immersed in community

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By Clarence Plank: PNT staff writer The El Rancho Restaurant celebrates 20 years of serving the Portales community this month. Owners of the family-owned business say they are working to give back blessings they have received through the course of the year. A little history: Joe Garcia and his parents, Ruben and Sara Garcia, own […]

Power outage in Portales

After wind knocked down a transmission line serving parts of Portales on Monday, 3,136 customers were without power for as long as almost 2 1/2 hours, Xcel Energy spokesmen said. Spokesman Troy Foos said the power went off in stages, but the longest time before it was restored was two hours and 20 minutes. Spokesman […]

Comcast launches HDTV

PNT Staff Report Comcast has announced that it will launch high-definition television service today, bringing HDTV programming access from Fox News, Travel Channel, National Geographic, Food Network and CNN to customers in Portales.

SkiWi customers should watch for disconnect

Freedom New Mexico SANTA FE

Feb. 20 Commander's Action Line

Q: Seeing that the signs that were installed at all the gas pumps at the Shoppette does not curb the trend of customers fueling and not pulling forward for other customers.

Parent company of North Plains Mall struggling

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Freedom New Mexico Severe financial difficulties and the looming possibility of bankruptcy for the corporation that owns North Plains Mall is unlikely to cause noticeable changes at the mall for customers, a General Growth Properties spokesman said Monday. GGP, the nation’s second-largest mall owner, is struggling to refinance billions in debt it took on during […]

Cut fiber in Lubbock halts Yucca Internet

Yucca Telecom Internet service was restored to Roosevelt County residents just before 2 p.m. Tuesday after a cut cable in Lubbock in the morning caused more than 3,000 customers to lose their Internet service, according to technician Bob Turnbough.Turnbough said there could be flickers of service, “but if there is they should be short-lived.”The outage […]

It’s their job: Victoria Payen

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Name: Victoria Payen Job: Customer service associate at the Movie Gallery Background: Payen was raised in the Portales area, where she attended a private school. She is currently a junior at Eastern New Mexico University, studying digital cinema arts. Time on job: One year What does your job entail? I check in movies and suggest […]

It’s their job: Raenell Walker

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Name: Raenell Walker Job: Customer service representative at Kenny Reed Insurance Background: Walker was raised and graduated in Portales, after which she studied business at Eastern New Mexico University. Time on job: Five years What does your job entail? When customers come in and are looking for a quote, I input and use their information […]

Customers, stations pleased with lower gas prices

By Sharna Johnson, Freedom New Mexico The drop in fuel prices over the last month haven’t just been good for consumers, it’s good for gas companies too. When fuel prices are high, gas companies have to pay more just like regular consumers. April Rutter, office manager for C&S Fuel in Portales, said it’s a relief […]

It’s Their Job: Carley Bolleman, hairstylist

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It’s Their Job: Carley Bollema Job: Hairstylist at Reflections Hair Studio Background: Bollema was born and raised in the Portales area. She graduated from Clovis Community College last December. Time on job: Eight months What does your job entail? I do everything from coloring, cutting, perming and highlighting customers’ hair. What is a typical day […]

Xcel Energy asks customers to curb electricity use Monday afternoon

AMARILLO – Xcel Energy is asking electric customers in its Texas and New Mexico service territory to conserve energy because of expected high electric demand and limits in generation and transmission capacity on Monday afternoon. The utility company urges consumers to limit their power use through 7 p.m. in order to reduce the strain on […]

City, water co-op seek voluntary conservation

By Sarah Meyer, PNT Staff Writer The city of Portales and Roosevelt County Water Cooperative are asking customers to voluntarily conserve water through an odd-even watering schedule. City officials say customers seem to be using more water because of the hot, dry windy weather, trying to keep their yards green. “When everybody decides to water […]

2-19-08 It’s Their Job

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Name: Aileen McAlister Job: Florist and owner Butterfly Floral Time on job: 26 years Background: Past farmer also a former president of the New Mexico Florist Association. She has done numerous design shows for other florists from 1985 to 2005. Q. Describe what your job entails? A. She takes care of a range of business […]

1-25-08 It’s Their Job

Name: Rusty Radloff Job: Automotive Sales Representative, Big Valley Time on the job: One year Background: I was a jet mechanic in the military for four years. The Air Force that gave me the stepping-stone I needed. Q. Describe what your job entails? A. It begins with helping customers find a vehicle of their choice, […]

Commissaries kick off educational campaign

FORT LEE, Va. – With a fresh academic year under way, students of every age can add “check out library books and discover new ideas” to their “to do” list. If you’re an authorized commissary shopper, you can add “check out DeCA’s Web site” and “Discover Your Benefit” to the list. While students are marking […]

Power company trying to correct rate increase information

By Kevin Wilson: Freedom New Mexico The New Mexico Public Regulatory Commission has received more than 700 comments about a proposed rate hike for Xcel Energy, a case manager with Xcel said. Most of those comments stem from false information, an Xcel spokesman said. Xcel’s Wes Reeves said the proposed increase, filed in May, is […]

It’s their job: Gloria Holguin

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By Casey Peacock: PNT Staff Writer Name: Gloria Holguin Job: Server/manager at El Rancho Restaurant Time on the job: 11 1/2 years Background: Before El Rancho opened in 1989, Holguin worked as a caretaker for an elderly lady for about 10 years. She has also been in the restaurant business since the 1970’s. Q. What […]

It’s their job: Karen Roach

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By Casey Peacock: PNT Staff Writer Name: Karen Roach Job: Owner, All About Kids, a resale store Time on the Job: Two years. Background: Roach is a mom to six children including one foster child, ranging in age from five months to 15 years. Before opening her store, she was the office manager for Eastern […]