Call center ups capacity

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By Jean Verlich: Freedom Newspapers Housed inside the 45,000-square-foot SEI call center is a replica of the computer system in a McDonald’s restaurant. It is capable of simulating an entire day’s operation for one of the fast-food restaurants. Although there is no food or cooking equipment, there is a fully functional cash register. The system [...]

Call center plans to add 80 jobs

Jean Verlich: Freedom Newspapers SEI-CCS LLC plans to add up to 80 jobs by the end of the year to its Clovis bilingual customer care center, nearly tripling the number of employees, according to a company spokesperson. The company received $282,108 in state Job Training Incentive Awards to create 71 of the jobs, according to [...]

Call center opens in Clovis

Freedom Newspapers The SEI call center in the works since May opened Monday with eight technicians and two supervisors, according to company officials. Located in the former ClientLogic Building on Seventh Street, the technology-based Customer Care Service, or computer help desk, supports inbound customer requests related to technical issues with computer hardware and software. Susan [...]

Call center coming to Clovis

Helena Rodriguez: PNT staff writer When many people order at a fast-food drive through, they assume they’re talking to a person in that building. In the near future, however, it could be an operator in Clovis taking their orders from around the country. An SEI call center is scheduled to open in Clovis before the [...]

Illinois company leases ClientLogic building

By David Irvin: Freedom Newspapers An Illinois-based customer service company signed a lease Wednesday to rent the old ClientLogic building. The company, SEI, is immediately looking to hire bilingual employees from the area for customer support positions, according to a press release from the Clovis Industrial Development Corp. In all, the call center is expected [...]